Video Customer Service

Solution Value

Diverse Scenarios for Adoption

Business Consultation

Visualized video customer service, for telecom business, real estate sales, product guidance, and more.

Financial Services

Support for remote account opening, insurance assessment, and securities meetings, enhancing financial service scenarios.

Online Medical Services

Expert consultation and cloud-based audiovisual services, greatly enhancing the value of medical resources.

Government Services

"Voice + Interactive Video" format, providing efficient, clear, and convenient online services for the public.

Solution Advantages

Advantages at a Glance

Cross-Platform, Easy Access

Multiple devices, seamless integration, compatible with WebRTC and browsers for smooth operation.

Rich Features, Practical and Efficient

Online functions such as webpage/presentation/annotations/signatures/recording, making tasks easier.

High Adaptability, Low Transmission Cost

Adaptive encoding and decoding, saving up to 20-30% bandwidth.

Single Stream Multi-Flow, Diverse Scenarios

Single resource multi-video stream, adapting to N+1 customer service scenarios.

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